Customer Testimonials
We, at Arlington Toyota in Jacksonville, FL care about our clients. Our customer service team works with the goal of satisfying our clients. As the buyers have recognized our commitment and dedication, we have gained the reputation of a reliable dealer you can trust that will do everything to meet all your requirements. Years of experience, satisfied users and a bunch of awards lead us to the ultimate satisfaction that we are good at what we do.
If you are our potential customer, here you can read about the experiences of others and find out what you can expect from us because nothing is more truthful than a current customer’s words.
We encourage transparency and we invite you to share your thoughts about us. We want to listen what you say about us, whatever it is.
We take our customers’ reviews seriously and want to hear from you!
Jesse K. did a great job helping us to find and secure the Tacoma we wanted and get us a very fair trade value for our trade in. We were very satisfied with the overall experience. Thanks Jesse and Arlington Toyota team!
Landi Toma helped me with the purchase of my New Camry. Great experience
Tyler was a joy to work with. He made the whole process so easy and stress free. He will never pressure you to make a sale. I highly recommend working with him. The dealership was clean and all staff were friendly throughout our visit. We were even offered sausage dogs while we waited for paperwork to process! Amazing experience
Matthew Sethi was our sales man this morning. He’s been great at communicating with me the last 2 days. He was over prepared, had the vehicles pulled up and ready to go. It’s not everyday you. It 2 vehicles and he made the experience smooth and painless.
I always receive first class customer service from Arlington Toyota which is why I’ve been buying and servicing my Toyota’s there for 12 years.
Very friendly customer service.
My service agent Mike Sandelin was fantastic as always. He keeps me informed and ensures my issues are taking care of correctly and in a timely manner.
It was easy to make an appointment for service. The service department was great! Waiting area is spacious, clean and comfortable!
All staff encountered were , pleasant and found answers to questions. Waiting area is spacious, comfortable and clean!
Stephanie Shirey was a pleasure to work with! She understood my needs and didn't waste time on upsale tactics or add-ons. She went above and beyond in every way to get me into my new vehicle within the week!
Matthew Sethi was quick and efficient. Very helpful and got me into a convenient car for a good price . I’m very thankful
Tyler did awesome helping switch my car in so that my husband and I could both drive away in new cars. The whole Arlington Toyota Team helped to make this happen and we couldn’t have been better cared for. Their selection of used cars never disappoints either. This is my second used car bought from them in addition to the two new cars we have previously done as well. I have been to one other dealership in Jacksonville and I came running back to Arlington. Thank you all so much.
I bought two vehicles at Arlington Toyota having to say the same sales his name is Gail he’s excellent if I had to buy a vehicle again he’s the one I would go to keep them on your staff
Matthew Sethi is a very professional sales rep, and helped us find a good deal on a 2016 Toyota Tundra. Surprisingly, their finance rate was lower than Navy Federal, and since finding a good used truck during the pandemic has been very difficult, he made the whole process as painless as possible. Thank you Matthew!
Very easy transaction, Matthew Sethi was very helpful and courteous, and professional to a T
My buying experience at Arlington Toyota was the best I have ever had. Hayden was very knowledgeable about the Tacoma and warranties Every thing promised was delivered. I highly recommend Arlington Toyota!
Came to Arlington Toyota looking for a new Hybrid. The Sales Associate Ali gave me one of the best experience I ever had buying a new vehicle. He was knowledgeable and did everything he could to get me a great deal. I Know ill be looking to buy another SUV in the next few months.. ill be sure to get with him when I do. Thank you ALI
Arlington is a great Dealer to work with. I used Sylvia to complete my paper work she has been with Arlington for years. She is knowledgeable and very helpful and patient. Everyone is always nice.
Clean very professional employees vehicle ready before time told to me no real wait time
Adam was professional, efficient, snd respectful. I would definitely recommend Arlington Toyota, and I would recommend working with Adam.
Such an amazing car buying experience. Get with Paul Ponte for all of your car buying needs he is awesome!
This dealership is A+ - we purchased a new car and could not have been more pleased with Patti our sales person And Mike our financial advisor . We were not rushed and treated like royalty All of our concerns were met with sincere attention to detail. Thank you Arlington Toyota.
Love the new look, lots of salesman to help the customers, and no wait.
Bought a second car here, AJ Shureids worked hard to me the car I wanted. A+ service and created a lifelong customer
Great experience, the sales rep Matt really helped me with my purchase.
Needed a reasonably priced 4x4 work truck and they were able to provide it. Process was easy and the staff was great. Would highly recommend them.
Charles Dillard was awesome , got my husband the truck he wanted and followed though to make sure everything was where we wanted it to be, and went through the process of making sure we knew all the bells and whistle on the truck. Thank you Charles ..
Gil M was the best. Very nice, relatable, respectable, and the fact that he wears a nice blazer really helped with his first impression! LOL he was really funny and kind and got us the best deal possible. We were hesitant with trading in our big F150 for a smaller Highlander, but he reassured us that vehicle was the absolute best option financially and for our family. We feel very comfortable and not pressured with him. Them grilling great barbecue hotdogs for our hungry kids was a great addition as well. Arlington Toyota always has the largest inventory as well. ...
Very fast and helpful. Thank you to Mario and Juan for being helpful!
Doc took great care of me and I couldn’t be happier with my new 4Runner
Alan was great
Mario llanaj is a good salesman. I appreciate the service he provided me
I had the best experience from beginning to end with Luis Allen as my point of contact. I'm wanted to test drive a 2022 Camry but it's ok I'm still leaving today with a car. No more Uber for me. Thanks Arlington Toyota
Landi Toma helped me purchase a car. What more can I say.
Elison Dapi was a great help in helping me buy a Tacoma. There was no pressure at all.
Landi Toma and Taylor Forrest helped us with the purchase of the xse highlander. Great experience.
Purchased a 2021 Toyota Rav 4 and very pleased with the personalized customer service from Mr. Dillard.
Matt R. was so incredible to work with. He made the entire process so incredibly pleasant. Hands down the best car buying experience ever! Thanks Matt!!
Landi Toma and Taylor Forres where total professional and made me feel very welcomed. The were very efficient and made this a great process. Will buy from Arlington Toyota again.
Mr. Mathew Sethi and Mr. Renato sold me a Toyota 4Runner and their customer service skills were exceptional! Mr. Juan (Mr. Sethi boss) went above and beyond on making this sale final by contacting his boss to reduce the price back to the cost it was some days prior so I could make the purchase.
Matthew sethi sold me a f,150. I am happy
Muy Feliz con mi nueva highlander , Arturo me dio un buen servicio, gracias
Christian is the best salesman I have worked with. This dealership is very decent and this guy is super friendly. He is nice, patient, and not pushy at all. Definitely a great experience!!
I want to thank Landi Toma for helping me with purchasing and answering all my questions .
I had been looking for a Sequoia for several weeks and had been talking to another dealership to try and obtain one. My husband had also been looking for me as well, and he started talking to Sylvia Brummit at ArlingtonToyota. On Monday, my husband received an email from Sylvia that they had a 2022 Sequoia on the lot. We went down there, did a test drive and later that day I drove off as the new owner of this beautiful SUV. Sylvia was incredibly helpful and knowledgeable. She helped me get all of the various systems set up and her ...
Speedy service, but need a coffee machine for customers
I had a leak I thought originated near the right rear-view mirror, but they found the true leak in the sunroof, and corrected it.
Great experience, easy and efficient. Would definitely buy from them again.
Love Toyota’s always great service and good sales teams. Was helpful with every aspect of sake and financing was quick.
Alan was amazing. Made my purchase easy and was very helpful and knowledgeable.
Allen is always helpful! This is my 3rd Toyota that he sold me. When he changed to a different Toyota, so did I. I will always purchase with Allen.
Pleasure buying a car here
Mathew sethi was extremely helpful. He had several cars ready for us to look at based on prior contact. We totally would recommend him to any potential buyers for his expertise and professionalism.
Monica Gardner was my sales rep and from start to finish was amazing. She was very attentive to my wants and needs, helping me pick the perfect car. Definitely an easy sailing purchase!
If your seriously interested in buying a new Toyota due yourself a favor and go to Arlington Toyota and ask the people up front if Friday is available,yes, that's her name. I can promise you that she will do everything in her power to find the vehicle that is right for you and whatever it takes to close the deal for you.
Erhan Ardic did an amazing job. We are very pleased with our new Highlander!
Excellent service from everyone. Particular the person who found me some coffee. Tandem explained the service for my car in very understandable terms l was in and out in an amazing time frame
(Translated by Google) Ellison Dapi (Original) Ellison Dapi
Great place to buy a vehicle. Friday was very helpful. We Purchased the Sante Fe after the test drive. Negotiating was great! We got the payment amount we had in mind and Friday faught hard to give us what we wanted for the car we traded in. Arlington Toyota cares about the customers and not just the sale. It's a nice dealership.
We love our Hyundai Santa Fe! It is perfect for our growing family. Friday was extremely helpful. Paul and the other staff members worked late to make sure we were happy with the purchase. It was an easy process. We will definitely reach out to them in the future for another vehicle.
My sales person was James Hyder and he did a great job and was honest with me through the entire purchase process. Very knowledgeable and was more than willing to take the time and make me feel comfortable. He was assisting me and one other customer and he did so well I wouldn’t have known unless he told me. Thank you for this great experience
Landi Toma was excellent, he did everything he could to help us get us the new car we wanted for the price we wanted and it is greatly appreciated. Thank you Landi
Jamichael was just amazing. He was very professional and helped us walk away with a nice car.
Doc did amazing job helping my family!
Tyler Cleghorne was very helpful and friendly. He guided us throughout the process making the experience very easy.
Erhan Ardic Awsome experience, well mannered, very good process of information and very helpful.
Mitch was pleasant, professional and friendly. I would definitely buy a car fro him again
Excelente,Roberto me ayudó en todo el proceso para la compra de mi carro,fue muy amable,muy servicial y estoy muy feliz con mi compra!!! Excelente vendedor Roberto!!!
I worked with Christian and Roberto this past week to purchase a new truck. Both of them were extremely helpful and knowledgeable about different options available to me, and the details of the truck I ultimately landed on. I got a great deal and an awesome experience working with these two associates.
Doc gave us amazing customer service!!
My experience from start to finish was outstanding!! Salesman Doc Swampsy is a true professional. Honorable and trustworthy. I was treated with respect and he went out of his way to ensure every aspect of the transaction was explained and executed flawlessly. Doc is the guy!
Got a 2019 Dodge Ram at a great price and Jesse was awesome to work with. Even though he just started he was very knowledgeable about what I was looking for. Great guy!
I started my car search online. With everything that is going on with new car delays, It was hard to find the one that I really liked. I live in Orlando Fl and called around all dealers in the area and nothing was available and the fue Rav4 with my required specs were presold while in transit. Stephanie Shirey from Arlington Toyota internet sales was the only person that actually took the time to listen to my needs and find me exactly what I was looking for and few weeks later i made the trip to Jacksonville to purchase my ...
Tyler Cleghorne helped my husband and I find the perfect vehicle to replace my old one. He was extremely knowledgable of the products on the lot and was able to answer pretty much any question we asked him about specs and small details. He was also VERY patient with us when it came down to deciding to purchase. We arrived late afternoon on a Sunday and were there till at least an hour past closing. Unfortunately, due to circumstances on our end, we could not purchase the vehicle that day. We had to make a plan to come back the ...
Good prices and plenty of inventory
Very satisfied with my purchase. Thank you to the great staff!
